Privacy Policy

The Silent Swift Logistics Group (S.S.L.) has drafted this Privacy Policy in order to explain S.S.L.’s policy regarding the use of any personal information it collects on S.S.L. customers and users of other services provided by S.S.L. (such as S.S.L.’s websites and applications). This Privacy Policy’s goal is to allow those customers and users to understand how their personal information may be handled by S.S.L., as well as the rights they have in relation to their personal information.

In general, S.S.L. will handle personal information shared by customers or users, as well as other information which may be gathered by S.S.L. in connection with services provided, in a lawful, fair and transparent manner. S.S.L. has considered internationally recognised principles on the protection of personal data when defining its policies, such as the principles of purpose limitation, storage limitation, data minimisation, data quality and confidentiality.

Who We Are

Silent Swift Logistics is committed to protecting your privacy and ensuring the security of your personal information. We are a discreet delivery service dedicated to providing reliable logistics solutions while prioritizing the confidentiality and safety of our customers’ data.

What Personal Data We Collect and Why We Collect It

We collect personal data for various purposes related to the provision of our services. The types of personal data we collect may include:

  • Contact Information: Such as your name, email address, phone number, and delivery address. We collect this information to facilitate communication and ensure accurate delivery of packages.

  • Identification Information: In certain cases, we may require government-issued identification to verify the identity of customers or recipients, particularly for the delivery of age-restricted items.

  • Payment Information: When processing payments, we collect billing details such as credit card or bank transfer information. This data is necessary to complete transactions securely.

  • Usage Data: We may collect information about how you interact with our website, including IP addresses, browser type, pages visited, and timestamps. This data helps us improve our website’s functionality and user experience.

Who We Share Your Data With

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as required by law or to fulfill the purposes outlined in this Privacy Policy. However, we may share your data with:

  • Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors, vending companies, and IT support providers. These providers are contractually obligated to protect your data and may only use it for specified purposes.

  • Legal Compliance: We may disclose personal data in response to lawful requests from government authorities or to comply with applicable laws, regulations, or legal processes.

How Long We Retain Your Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. The specific retention period may vary depending on the type of data and the context in which it was collected.

What Rights You Have Over Your Data

You have certain rights regarding your personal data, including the right to:

  • Access: You can request access to the personal data we hold about you and receive a copy of it.

  • Rectification: You can request that we correct any inaccuracies in your personal data.

  • Erasure: You can request that we delete your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

  • Restriction: You can request that we restrict the processing of your personal data under certain conditions, such as when its accuracy is contested or the processing is unlawful.

  • Objection: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

How We Protect Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

What Automated Decision Making and/or Profiling We Do With User Data

We do not engage in automated decision-making or profiling activities using user data that produce legal effects or similarly significant effects on individuals.

For any inquiries regarding this Privacy Policy or to exercise your rights related to your personal data, please contact us. We will respond to your requests in accordance with applicable data protection laws.

This Privacy Policy was last updated on 01/01/2024. Any updates or changes to this policy will be reflected on this page.